Contact the casinoshuffle.co.uk Editors
How to Reach Us
casinoshuffle.co.uk is an independent review website. We are not a casino operator and we do not hold player funds or accounts. The single address for all editorial contact is admin@casinoshuffle.co.uk. Messages are read by the people who write and maintain the Shuffle Casino UK review, so please write clearly and include the page URL where it applies.
What We Can Help With
We welcome contact about the review content itself, including:
- Corrections — a figure, licence detail, payment method or bonus term on our pages that no longer matches the operator's live terms.
- Factual updates — changes to the Curaçao licence status, supported currencies or the SHFL token setup.
- Broken links and display issues — anything that stops a page loading or reading properly.
- Editorial questions — how a section of the review was put together, or why a particular point is flagged.
For corrections, a link to the source you are relying on speeds things up considerably.
What We Cannot Help With
We have no access to player accounts, balances, verification files or withdrawal queues. Please direct the following to the operator's own customer support through its website or app:
- Deposits, withdrawals and payment delays
- KYC and document verification
- Bonus disputes, wagering requirements and promo code problems
- Account closure, self-exclusion requests and login issues
We also cannot act as an intermediary in a dispute or give legal or financial advice.
Licensing Note for UK Readers
Shuffle is not licensed by the Gambling Commission (UKGC). It operates under a Curaçao licence, which means UK-facing protections tied to a UKGC permit do not automatically apply. Check this yourself before depositing, and read the terms in full.
Responsible Gambling
Gambling is for adults only (18+). If play is causing harm, contact GamStop to self-exclude from UK-licensed operators, or BeGambleAware on 0808 8020 133 for free, confidential support. Note that GamStop covers UKGC-licensed sites only, so it will not block a Curaçao-licensed platform — use the operator's own account tools as well.
